Safety Alert: Canada-wide recall issued for dry shampoo and hairspray due to chemical hazard

Health Canada is warning Canadians that a few popular brands of hair care products are being recalled due to the presence of benzene, a chemical hazard.

A safety advisory issued on Monday, December 20, states that several lots of Herbal Essences and Pantene Aerosol Dry Shampoo and Aerosol Dry Conditioner are being removed from the market due to “detection of benzene”.

The products were manufactured in the United States and were sold in Canada from November 2018 to December 17, 2021; the company reported that 800,183 units of the affected product have been sold in Canada.

Consumers should stop using and properly dispose of the recalled aerosol products and contact the company for a refund.

Health Canada notes that benzene is a “human carcinogen” and exposure to the chemical can occur by inhalation, orally, and through the skin. The exhibition may result in cancers, including leukemia and bone marrow blood cancer, as well as blood disorders threatening life. However, the modeling of the exposure and the risk assessments of the Environmental Protection Agency (EPA) discover that the daily exposure of the recalled products is not planned “to cause harmful consequences on the health”.

As of December 16, no illnesses related to the use of the affected products have been reported.

Photo via Health Canada

What you should do

Consumers should immediately stop using the recalled products and dispose of them.

Consumers can visit Pantene online or Herbal Essences online for more information on affected products and how they can receive a refund. If consumers have any further questions, they can also request more information through the Customer Service Team at 1-888-674-3631 Monday through Friday 9:00 a.m. to 6:00 p.m. EST.

Consumers should contact their physician or health care provider if they have experienced any problems that may be related to the use of these products.

the Food and Drugs Act (FDA) prohibits the sale of cosmetics made with hazardous substances or under unsanitary conditions to users in Canada.

Health Canada would like to remind Canadians to report any health or safety incident related to the use of this product or any other consumer product or cosmetic by completing the Consumer Product Incident Report Form.

Melissa R. Brumfield